tekkabet's Privacy Policy
How your personal information is collected, stored, and kept secure — tekkabet's full privacy policy is described in detail here.
This privacy policy ("Policy") applies to all users of the tekkabet platform. By visiting or using the tekkabet.lat website, you agree to all the terms of this Policy. If you do not agree with this Policy, please refrain from using our platform.
What Information We Collect
tekkabet collects the following types of information to provide its services. This information is collected directly from you, from your device, or from third-party sources.
a) Personally Identifiable Information
- Full name and date of birth (for age verification)
- Email address and contact details
- National ID card or passport number (for KYC verification)
- Residential address
- Account username and password
b) Financial Information
- bKash, Nagad, Rocket, or Upay mobile banking number
- Transaction history and amounts
- Deposit and withdrawal records
c) Technical Information
- IP address and device identity
- Browser type and version
- Cookies and session data
- Time and pattern of website usage
- Login and logout time records
d) Gaming Activity Information
- Betting history and game preferences
- Win and loss records
- Bonus usage history
Purpose of Data Collection
tekkabet does not collect user information without reason or unnecessarily. We use your personal information for the specific purposes described below:
- Account Management: For registration, verification, and account security.
- Service Delivery: To complete betting, gaming, and financial transactions.
- Age Verification: To ensure only those aged 21 or above use the platform.
- Financial Security: To prevent fraud and comply with anti-money laundering (AML) regulations.
- Customer Support: To resolve issues and provide assistance.
- Responsible Gaming: To detect excessive gaming tendencies and support the user.
- Service Improvement: To analyze user experience and improve the platform.
- Communication: To send important updates, bonus offers, and security notifications.
Data Sharing and Disclosure
tekkabet does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
Necessary information may be shared with our approved service providers for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and security verification. These partners may use the information only for the purpose of providing specific services.
3.2 Legal Obligations
We may be legally required to disclose relevant information in response to a legal order, judicial directive, or valid request from a regulatory authority.
3.3 Fraud Prevention
Information may be shared with relevant authorities when needed to investigate fraud, deception, or unauthorized activity.
3.4 Business Transfer
In the event of a merger, acquisition, or full or partial transfer of the business, user information may be transferred. We will endeavor to provide advance notice in such circumstances.
Cookie Policy
Cookies and similar tracking technologies are used on the tekkabet website. Cookies are small data files stored on your device that help us improve our services.
Types of cookies we use:
- Essential Cookies: Essential for maintaining login sessions and ensuring security.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: Collect statistics to understand how the website is used.
Cookies can be disabled in your browser settings. Please note that disabling certain essential cookies may limit the functionality of the platform.
Data Security Measures
tekkabet places the highest importance on protecting user information. We follow industry-standard security practices.
- SSL Encryption: All data exchanged between you and our servers is secured with SSL/TLS encryption.
- Secure Servers: Information is stored in secure data centers with no unauthorized access.
- Access Controls: Only authorized staff can view information for specific needs.
- Password Hashing: Your password is never stored directly — it is kept in encrypted hash form.
- Regular Security Reviews: Regular security audits are conducted to identify potential vulnerabilities.
- Two-Factor Authentication: A two-factor authentication option is available for additional security at login.
No method on the internet is completely secure. We strive to ensure the highest level of protection, but we cannot guarantee absolute security.
Data Retention Period
tekkabet retains your information only for as long as it is necessary or legally required.
- Active account information: Retained for as long as the account remains active.
- After account closure: Financial and transaction-related information is retained for a specific period as required by law.
- Marketing communications: Stopped immediately upon withdrawal of consent.
- Cookie data: Up to 12 months depending on the type of cookie.
Your Rights
As a tekkabet user, you have the following rights over your own information:
- Access: The right to view what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances.
- Objection to Processing: The right to object to the use of your information for specific purposes.
- Portability: The right to receive a copy of your information in a structured and readable format.
- Withdrawal of Consent: The right to unsubscribe from marketing communications at any time.
To exercise any of the above rights, please contact our support team. We will endeavor to respond to your request within a reasonable time.
Minors' Privacy
tekkabet is a platform for those aged 21 or above only. We do not knowingly collect information from any minor. If we become aware that a minor has registered by mistake, we will immediately close that account and delete the associated information.
If you believe that a minor has registered on our platform, please contact us immediately.
Third-Party Links and Services
The tekkabet platform includes services from game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, PG Soft) and payment providers. These third-party services have their own privacy policies, for which tekkabet is not responsible.
During payment processing, the individual data policies of bKash, Nagad, Rocket, and Upay each apply.
International Data Transfers
Our servers and technology infrastructure may be located in various countries. As a result, your information may be transferred internationally. We ensure appropriate protective measures are in place for any international data transfer.
Changes to This Policy
tekkabet reserves the right to update or change this privacy policy at any time. If there are any significant changes, we will notify you by email or via a notification on the platform.
Continued use of the platform after changes will be taken to mean that you have agreed to the new policy. We therefore recommend reviewing this page regularly.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data rights, please contact us:
Live Chat Support: Available in Bengali seven days a week, 24 hours a day. Log in to the tekkabet website and start a live chat.
Email: [email protected] — We will endeavor to respond as quickly as possible.